3000 0 Please allow up to 8 business days for processing. If you will need your updated I-20/DS-2019 mailed to you, you will also need to submit a shipping request through eShipGlobal. 2285 3003 0 OFFICE HOURS UPDATE (updated Jan 25, 2021) The physical OIS office is open on Mondays & Thursdays during normal business hours. Staff will be working remotely on other days. Please email us at ois@govst.edu for assistance. 775